Read the TalabatLB Terms and Conditions for using our taxi ride booking and parcel delivery services across Lebanon.
Effective Date: 2026
These Terms and Conditions govern your use of the TalabatLB Taxi & Delivery Services platform including our website and mobile applications.
By using TalabatLB services, you agree to these terms.
TalabatLB provides a digital platform that connects:
TalabatLB acts as a technology platform only and does not directly provide transportation services.
To use certain services you may be required to create an account.
Users must provide accurate information and keep their login details secure.
Users are responsible for activities performed through their accounts.
Drivers using the platform operate as independent partners, not employees of TalabatLB.
TalabatLB is not responsible for:
However we may suspend or remove drivers that violate platform policies.
Users may request:
Requests are fulfilled by available independent drivers.
TalabatLB does not guarantee driver availability at all times.
Payments may currently be made using:
Additional payment methods may be added in the future.
Prices may vary based on distance, demand, and service conditions.
Users may cancel ride or delivery requests before a driver begins the service.
Refunds may be granted in cases such as:
Completed rides or deliveries are generally non-refundable unless a verified issue occurred.
Users agree not to:
Violations may result in account suspension.
TalabatLB services are provided "as available".
We do not guarantee uninterrupted operation or availability.
TalabatLB shall not be held responsible for:
Users accept services at their own discretion.
These terms are governed by the laws of Lebanon.
Any disputes shall be resolved under Lebanese jurisdiction.
For support or questions regarding these terms:
Support Phone: +961 81 027 100
Support Email: [email protected]
